SHIPPING AND PAYMENT

We ship through registered courier companies for orders within India as well as international orders.

The delivery of products is subject to availability. Delivery charges are the cost that we incur to get the product to your doorstep.

The products for Delhi & NCR locations are delivered within 5 working days by our in house delivery vehicles for a payment of Rs 400 per order.

The products for the Rest of India are delivered through the courier service within 7 -10 working days, the delivery charges applicable are 10% of order value or Rs 400, whichever is higher.

For Urgent Deliveries

  • For Urgent Delivery within 24 hours (Delhi & NCR) :- Rs. 800 per Order (Delivery within 24 hours)
  • Delivery charges for outstation Deliveries: - All urgent outstation deliveries will be done by Express Services (Delivery Time 48 To 72 Hours) Rates as per actuals.

Special Delivery Charges For Diwali Season (Last 15 Days):-

    • For order Amount Less than Rs. 10000.00 (Delhi & NCR) :- Rs. 800 per Order (Delivery Time 24 Hours to 48 Hours )

Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.

(No Commitment for Remote Areas)

DUTIES & TAXES FOR INTERNATIONAL ORDERS

Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent.

SHIPPING OF PRODUCTS

All orders are processed from our own warehouse in Gurgaon, Delhi, Hyderabad & Ludhiana, wherever our stores are in India. Orders will be delivered to the shipping address mentioned at checkout.

TRACKING PACKAGE

Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency's website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.

NON-AVAILABILITY ON DELIVERY

Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

MODES OF PAYMENT

For shipping to India, we accept all major debit & credit cards and also provide Net Banking options across major banks. For all international transactions, we accept major Credit Cards and COD.

Elvy is India’s iconic home décor brand that presents high quality standards in luxury lifestyle with beautiful products exclusively handpicked from all around the world for every aspiring Indian's home with high levels of customer delight. We want our customers to enjoy the experience of having bespoke homes and offices by styling them with the most functional and high utility products. We offer our signature collection and products across Home Décor, Serving, Bar, Office, Travel & Outdoor  for the stylish home décor seekers. Elvy also offers a wide variety of luxe gifting. Our customers can also shop Elvy products online and at our retail stores all over the country across New Delhi, Gurgaon, Ludhiana, Hyderabad .
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